Status: 04/22/2024
Here you can adjust your cookie settingsThe protection of personal data is an important asset, especially today and is therefore particularly important to us.
With our data protection declaration, we will inform you about the type, scope and purpose of the personal data we collect, process and use.
In addition, you can also find your rights in connection with the processing of your personal data by us.
At the end of the data protection declaration, we explained some terms for you that we use to make it easier for you to understand the data protection declaration.
In the introduction, we would like to point out that the specification of your personal data is voluntarily and neither contractually nor legally nor legally nor legally prescribed. However, it may be necessary to provide certain data, for example if you ask us a question or you would like to conclude a contract with us.
First of all, we would like to introduce ourselves as the person responsible for the processing of your personal data. The websites https://multicycle.de and https://jedes-bike-ein-baum.de is operated by us
Multicycle GmbH & Co.KG
Managing Director Martin Schmidt
Am Riedbach 15
87499 Wildpoldsried
Email: verwaltung@multicycle.de
We are responsible for the collection, processing and use of your personal data, which you may have collected as part of your visit to our website. If you have any questions, please contact us under the contact details mentioned.
Our data protection officer is Mr. Luis Noschka. Our data protection officer can be reached at:
Expertree Consulting GmbH
Lena-Christ-Straße 2
82031 Grünwald
Email: datenschutz@multicycle.de
Expertree is happy to provide you with questions and suggestions regarding data protection.
If we process your personal data, you have the right to information, correction, deletion, restriction of processing and data portability. In addition, you have a right to object and a right to complain. You can see more information about your rights below.
To assert your rights, please contact us or our data protection officer under the above contact details.
You can request confirmation whether we process personal data from you.
If we process data from you, you are entitled to information about the following points:
- The processing purposes
- the categories of personal data that are processed
- the recipients or the categories of recipients, in relation to which the personal data is disclosed, in particular for recipients in third countries or for international organizations,
- if possible, the planned duration for which the personal data is saved, or, if this is not possible, the criteria for the criteria Definition of this duration
- the existence of a right to correct or delete the personal data relating to it or to restrict the processing by the person responsible or a right to object to this processing,
- the existence of a complaint law in a supervisory authority -
if the personal data is not collected from the data subject, all available information about the origin of the data,
- the existence of an automated decision -making in accordance with Article 22 Paragraphs 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved as well as the scope and the desired effects of such processing for the data subject.
You have the right to request the correction of you to request incorrect personal data immediately, taking into account the purposes of processing, the right to complete incomplete personal data - also by means of a supplementary explanation.
You can request that personal data to be deleted immediately. In this case, we are obliged to delete personal data immediately if one of the following reasons applies:
- The personal data is no longer necessary for the purposes for which they were collected or processed in any other way;
- They revoke their consent to which the processing was based, and there is no other legal basis for processing;
- They object to the processing and there are no priority legitimate reasons for the processing, or they object to the processing;
- The personal data was illegally processed;
- The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the Member States, which we are subject to;
- The personal data was collected in relation to offered services of the information society in accordance with Article 8 (1) GDPR.
Exceptionally, the right to deletion does not exist if the processing
- to exercise the right to freedom of expression and information;
-to fulfill a legal fulfillment, which the processing according to the law of the Union or the member states, which we are subject, requires or to perform a task that is in the public interest or in the exercise of public violence that has been transferred to us;
- for reasons of public interest in the field of public health;
- for archive purposes, scientific or historical research purposes or for statistical purposes in accordance with Article 89 (1) GDPR, insofar as the right to deletion is expected to be implemented or seriously impaired, or
- to assert, exercise or defend legal claims.
If we are obliged according to the aforementioned principles for deletion, and we have made your personal data public, taking into account the available technology and implementation costs, we will take appropriate measures, including a technical type, in order to inform the data processing for data processing for other data processing that you have requested the deletion of all links to this personal data or copies or replications of this personal data.
Under the following conditions, you have the right to request the restriction of the processing of your personal data, namely if:
- The correctness of the personal data is denied by you, for a duration that enables us to check the correctness of the personal data;
- the processing is illegal and you reject the deletion of personal data and instead request the restriction of the use of personal data;
- We no longer need the personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims, or
- you have objected to the processing, as long as it is not yet clear whether our legitimate reasons outweigh your.
You have the right to obtain the personal data you have relating to us in a structured, common and machine -readable format.
In addition, you have the right to transmit this data to another person responsible without disabilities by the person responsible, to whom the personal data was provided, provided
that processing is based on consent or a contract and
- the processing is carried out using automated procedures.
When exercising your right to data portability, you have the right to obtain that your personal data is sent directly by another person responsible, insofar as this is technically feasible
You have the right to object at any time against the processing of your personal data relating to you due to your consent or due to our legitimate interest; This also applies to a profiling.
According to your objection, we will no longer process your personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
Direct mail
is processed personal data in order to operate direct mail, you have the right to object at any time to the processing of personal data relating to the purpose of such advertising; This also applies to profiling, insofar as it is connected to such direct advertising.
If you contradict the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.
You have the right to object to the personal data relating to you, which is relating to you for scientific or historical research purposes or for statistical purposes, unless the processing is necessary to fulfill a task in the public interest.
If you have given us your consent to the processing of your personal data (e.g. for newsletter shipping), you also have the right to revoke this consent at any time with effect for the future. The revocation is not affected by the revocation, which, due to the consent until the revocation, does not affect processing. The revocation is informally possible.
In addition, you also have the right to take a complaint against us in a data protection supervisory authority, in particular in the member state of your habitual place of residence, your workplace or the place of the alleged violation if you believe that our processing of your personal data violates applicable data protection law.
The supervisory authority responsible for us is the
Bavarian State Office for Data Protection Supervision, Promenade 18, 91522 Ansbach, Telephone: +49 (0) 981 180093-0, fax: +49 (0) 981 180093-800, email: poststelle@lda.bayern.de .
In addition, you also have the right to take a complaint against us in a data protection supervisory authority, in particular in the member state of your habitual place of residence, your workplace or the place of the alleged violation if you believe that our processing of your personal data violates applicable data protection law.
The supervisory authority responsible for us is the
Bavarian State Office for Data Protection Supervision, Promenade 18, 91522 Ansbach, Telephone: +49 (0) 981 180093-0, fax: +49 (0) 981 180093-800, email: poststelle@lda.bayern.de .
We use so -called cookies on our website.
Cookies are small text files that are sent to your browser by our server on the first query of our website by you or your browser together with the accessed website. Your browser saves the cookies on the hard drive of your end device.
Cookies cannot transfer malware or viruses to your device, programs, or pop-up windows open. They are also not used to send spam.
Rather, cookies are used to obtain certain information.
We use this data or the cookies used to make our internet offer overall more effective, safe and user-friendly and, for example, to obtain knowledge about which goods are already in your shopping cart or whether a pop-up window has already been displayed. In addition, we use the cookies web statistics. With the help of this information, we evaluate the effectiveness of our advertising measures, improve our marketing campaigns and vote on our goods offers to the users of our websites.
The data will never be merged with your personal data.
On our website we use the following types of cookies, to the extent described with the designated functional.
Transient cookies (temporary use/storage)
These are "short-lived" cookies that are automatically deleted when you close your browser (end all windows) or you log out of your account.
We use so-called "session cookies" (so-called session cookies). Session cookies create or save a "session ID" (session ID). It is a randomly created string that makes it possible for different inquiries to your browser (access to our website and its subpages) to be assigned to a session. In this way we differentiate you from other users of our site and can recognize your computer or your browser when you return to our websites as long as the session (session) is valid.
The session cookies, for example, ensure that goods they put in the shopping cart, even if there is a further surf on our website in the shopping cart.
If the browser, the browser window or call up another website, the shopping cart is reset. The goods already picked up would have to be put in the shopping cart again during a later visit.
Persistent cookies (limited use/storage)
This is the property that you are deleted after a defined period of time. The duration can vary depending on the cookie.
Among other things, we use this type of cookies to be able to continue to be able to display in the shopping cart even after leaving our website or after closing the browser. This increases the usability and efficiency of our website and enables you to continue your purchase without looking for the previously selected goods again and having to put it in the shopping cart.
In addition, we use persistent cookies/persistent cookies to save settings that you have made on our website (e.g. language, font size, color design) so that you do not have to make these settings again when you visit again.
We also use persistent cookies/persistent cookies in the form of analytical and performance cookies. We get anonymized data about the usage behavior from you or other visitors from our site via these cookies. This data is analyzed and used by us to optimize the functionality of our website, the range of goods better to match the user interests, where and when if necessary, problems arise when calling up our websites. In addition, they enable us to check whether our advertisements are successful.
A merging of the anonymized usage behavior data with your personal data collected as part of the visit of our website may not.
If you have a customer account with us, we also use cookies, with the help of which we can recognize you when you search for follows on our website, so that you do not have to log in again with every visited.
-Third-party cookies are cookies that are saved by some of our advertising partner companies (i.e. a third party) via their browser on the hard drive of their device. The storage of third-party cookies containing the advertising of our partner companies can be made when you are called up by our website without being able to influence them. These cookies or the advertisements behind these standing advertisements should increase the attractiveness of our site for you.
Influence on setting cookies by settings in your browser
If you do not want the storage of cookies in general or from individual cookies on your end device, you can design your browser settings according to your preferences according to your preferences.
At this point we would like to point out that this can result in the fact that no longer all functions of our website are available or can be used.
(Persistent) cookies that are saved on your end device across the respective session, you can - in addition to the possibility of locking - also remove from your device; No matter whether the use is limited or unlimited.
To do this, you can call up the corresponding functions in your browser and delete the chronicle.
In general, we recommend deleting the browser course and the cookies regularly.
In the following we will list the cookies we use and their memory duration:
Name Borlabs Cookie
provider Owners of this website
Zwecker Saves the attitudes of visitors, which were selected in the Borlabs cookie cookie box.
Cookie name Borlabs cookie
cookie duration 1 year
Below you will find the cookies used by third parties on our website:
Name Facebook
provider Facebook
purpose is used to unlock Facebook content.
Data protection declaration https://www.facebook.com/privacy/explanation
host (s) .facebook.com
Name Google Maps
Provider Google
Purpose is used to unlock Google MAPS content.
Data protection declaration https://policies.google.com/privacy
host (s) .google.com
cookie name nid
cookie duration 6 months
name instagram
provider facebook
purpose is used to unlock Instagram content.
Data protection declaration https://www.instagram.com/legal/privacy/
Host (s) .instagram.com
cookie name pigeon_state
cookie duration session session
Name Vimeo
provider Vimeo
purpose is used to unlock Vimeo content.
Data protection declaration https://vimeo.com/privacy
host (s) player.vimeo.com
cookie name vuid
cookie duration 2 years
Name youtube
provider youtube
purpose is used to unlock YouTube content.
Data protection declaration https://policies.google.com/privacy
host (s) Google.com
Cookie Name Nid
Cookie Duration 6 months
Legal basis for the use
There is a legitimate interest for us (Article 5 (1) lit. f GDPR) in the use of cookies. On the one hand, this applies to cookies that are required to use the functions of our website (e.g. shopping cart function), since these are required for the functionality and the best possible provision of our services.
With regard to the other cookies we use, there is also a legitimate interest in using them in order to be able to learn and adapt and effectively adapt and effectively use the use of our websites and the original page, from which you have come to our websites, etc. as well as to be able to adapt and effectively adapt the advertising.
If you neither register nor log in as a visitor, we collect the following data in so-called log files that your browser transmits:
IP address, date and time of the inquiry, time zone difference to the Greenwich Mean Time, content of the request, HTTP status code, data amount, website from which the requirement comes and information about browser and operating system.
This is necessary to display our website and ensure stability and security. This corresponds to our legitimate interest within the meaning of Art. 6 Para. 1 S. 1 lit. f GDPR.
We use the following host to provide our website.
Hetzner Online GmbH
This is a recipient of your personal data and as a processor of us for us. This corresponds to our legitimate interest within the meaning of Art. 6 Para. 1 Sentence 1 lit. f GDPR that it does not have to hold a server on our premises. Server location is Germany.
Further information on objection and disposal options towards Hetzner Online GmbH can be found at: https://www.hetzner.com/de/legal/privacy-policy/
You have the right to contradict processing. Whether the objection is successful must be determined in the context of a balancing of interests.
The data will be deleted after 14 days.
The processing of the data provided under this section is neither prescribed by law nor contractually. The functionality of the website is not guaranteed without processing.
Technical information
In addition to the server log files, personal data can also be processed by the application used and their plugins. This includes the logging of incorrect registration attempts, or access to non -existent pages.
The data will be deleted after 14 days.
Further purposes of data processing
Ensuring the stability and safety of the website
Evaluation of system security and stability
Optimization of the website
Check whether illegal use has taken place
6.1. Cloudflare
We use the Content Delivery Network (CDN) from Cloudflare Germany GmbH, Rosental 7, C/O Mindspace, 80331 Munich Germany (Cloudflare) to increase the security and delivery speed of our website. This corresponds to our legitimate interest (Art. 6 Para. 1 lit. f GDPR). A CDN is a network of [worldwide] distributed servers that is able to deliver content to the website user optimized. For this purpose, personal data can be processed in Cloudflare server log files. Please compare the versions under "6. Hosting".
Cloudflare is a recipient of your personal data and works for us as a processor. This corresponds to our legitimate interest within the meaning of Art. 6 Para. 1 S. 1 lit. f GDPR not to operate a content delivery network itself.
You have the right to contradict processing. Whether the objection is successful must be determined in the context of a balancing of interests.
The processing of the data provided under this section is neither prescribed by law nor contractually. The functionality of the website is not guaranteed without processing.
Your personal data is stored by Cloudflare as long as is required for the purposes described.
Further information on objection and disposal options for Cloudflare can be found at: Cloudflare dpa
Cloudflare has implemented compliance measures for international data transmission. These apply to all global activities in which Cloudflare processes personal data from natural persons in the EU. These measures are based on the EU standard contract clauses (SCCS). You can find more information at: https://www.cloudflare.com/cloudflare_customer_sccs-german.pdf
We only send newsletters, e-mails and other electronic notifications (hereinafter "newsletter") only with the consent of the recipients or legal permission. If the content of its content is described as part of a registration for the newsletter, you are decisive for the consent of the users. In addition, our newsletter contains information about our services and us. In order to register for our newsletters, it is generally sufficient if you enter your email address. However, we can ask you to provide a name, for the purpose of personal addressing in the newsletter, or further information, provided that these are required for the purposes of the newsletter.
Double opt-in procedure: Registration for our newsletter is generally in a so-called double opt-in procedure. Ie, you will receive an email after registration in which you will be asked to confirm your registration. This confirmation is necessary so that nobody can register with foreign email addresses. Registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and the confirmation period as well as the IP address. The changes from the data stored by the shipping service provider are also logged.
Deletion and restriction of processing: We can save the email addresses carried out for up to three years based on our legitimate interests before we delete them in order to be able to demonstrate a former consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual application for deletion is possible at any time, provided that the former existence of consent is also confirmed. In the event of obligations for the permanent attention of contradictions, we reserve the storage of the email address for this purpose in a blocking list (so-called “blacklist”). The login procedure is logged on the basis of our legitimate interests for the purposes of proof of its proper process. Insofar as we commission a service provider to send emails, this is done on the basis of our legitimate interests on an efficient and secure shipping system.
Information on legal bases: The newsletter is sent on the basis of the recipient's consent or, if consent is not necessary, based on our legitimate interests in direct marketing, if and insofar as this is permitted, for example in the event of inventory acquisition. Insofar as we commission a service provider to send emails, this is based on our legitimate interests. The registration procedure is recorded on the basis of our legitimate interests in order to prove that it was carried out in accordance with the law.
Contents: information about us, our services, promotions and offers.
Processed data species: inventory data (e.g. names, addresses), contact details (e.g. email, telephone numbers), meta/communication data (e.g. device information, IP addresses), usage data (e.g. website, interest in content, access times).
Affected persons:
purposes of processing: direct marketing (e.g. by email or postal).
Legal basis: consent (Art. 6 Para. 1 S. 1 lit. a GDPR), legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Objection option (opt-out): You can cancel the receipt of our newsletter at any time, ie revoke your consent, or contradict the further reception. You can find a link to cancel the newsletter either at the end of each newsletter or otherwise use one of the contact options given above, for temporary e-mail.
Used services and service providers:
Brevo: E-mail marketing platform: service provider: Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany. Website: https://www.brevo.com/de/ data protection declaration: https://www.brevo.com/de/legal/privacypolicy/
You have the option of sending us an inquiry using our contact form.
Use of the contact form
you use this option, only those personal data are collected that you have made available by you as part of your request. The specification of your e-mail address, your first and last names, the subject and the message itself.
You are also welcome to inform us of your phone number so that our answer can give us by phone.
Data processing
The processing of your data, which you provide as part of your request via our contact form, takes place on the basis of the consent for processing (Article 6 (1) lit. a GDPR), which you provide us with the sending of your request or on the basis of our legitimate interest (Article 6 (1) lit. f GDPR).
If a contractual relationship is concluded as a result of contacting us, the data processing will be carried out for the implementation of pre -contractual measures (Article 6 (1) lit. b GDPR).
Storage duration
The data we receive from you using the contact form, we save until your request is completely processed. Subject to your consent to store your data for further purposes (e.g. newsletter shipping), we delete your data after completing your request, unless a contractual relationship has been concluded between us due to contacting us. In this case, we store the data, if necessary, until the completion of the retention of commercial and tax law.
Right of cancellation of the consent
This consent can be revoked at any time with effect for the future. Their revocation does not result in the legality of processing your personal data is no longer available until your revocation.
In the event that a contract between us should be concluded as a result of contact, the data storage is based on the contract or the necessary pre -contractual measures.
To exercise your right of cancellation, simply write us a short email or choose another form of contact. You can find the contact details in our imprint or at the beginning of this explanation.
If you contact us by email, telephone or fax, we will collect and process the personal data that you provide to us in this context (name, request, telephone number, email address, fax number, if necessary, if the request is communicated, e.g. email signature, your address; your telephone number is only necessary if you want a call from us). We only use your personal data to process your request. The data will not be passed on to third parties without your consent.
Data processing
The processing of your data, which you provide within the framework of our contact form, is based on the consent for processing (Article 6 (1) lit. a) GDPR), which you and the sending of your request (Article 6 (1) lit. f) GDPR) will be sent to us to answer us.
If you have a contractual relationship with us as a result of contacting us (membership), data processing will be carried out for the implementation of pre -contractual measures (Article 6 (1) lit. b) GDPR).
Storage duration
The data we receive from you using the contact form, we save until your request is completely processed. Subject to your consent to store your data for further purposes (e.g. newsletter shipping), we delete your data after completing your request, unless a contractual relationship has been concluded between us due to contacting us. In this case, we store the data, if necessary
Right of cancellation of the consent
The consent to data processing can be revoked at any time with effect for the future. Their revocation does not result in the legality of processing your personal data is no longer available until your revocation.
To exercise your right of cancellation, simply write us a short email or choose another form of contact. You can find the contact details of our imprint or at the beginning of this declaration.
When ordering goods/services in our web shop, further personal data is required. Before the contract is concluded, you will therefore get an input mask of your personal data if you have (yet) set up no customer account or the possibility of logging into your customer account in order to continue the ordering process.
In the input mask, the information required for the conclusion of the contract and the contract processing is marked with an asterisk. In addition, you are free to provide further personal data. The specification of this further data is voluntary and not absolutely necessary for the implementation of the contract or for the conclusion of the contract. The information required is also voluntarily and neither contractually nor legally nor legally prescribed. However, no contract can be concluded between us if you do not inform us of the data required to conclude the contract and to fulfill the contract.
Legal basis
We only use the data provided as part of the order to handle the contract.
The legal basis for data processing is the contract between you and us (Article 6 (1) lit. b) GDPR).
Delivering the data to fulfill the contractual relationship
to fulfill our obligation from the contract, if necessary, pass on your personal data to third parties to the extent necessary. These are in particular parcel service providers (for the delivery of the goods), our Hausbank Sparkasse Hochfranken (to handle the payment), our tax advisor, to payment service providers such as PayPal or information, such as Schufa (checking the creditworthiness of payment methods).
A transfer of the data to third parties does not take place, unless we are obliged to do so for legal or legal reasons (e.g. court decision) or that we demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing of the assertion, exercise or defend legal claims.
Creation of a customer account
If you want this, you can set up a customer account with us. By installing a customer account, we store your stored data for future orders. If you have registered in your customer account and make confirmations via the customer account, these orders will also be saved in your customer account and can be viewed there for you.
You can delete your customer account at any time. Use one of the OG options. If you delete your customer account, only the data required for any contract processing of your orders will be saved, or if the presence of compelling reasons for processing that outweigh your interests, rights and freedoms, or the processing of the assertion, exercise or defense of legal claims is used
Voluntaryness of the creation and right of withdrawal
The creation of the customer account under the link "Account Detail" is voluntary, there is no obligation (neither contractually nor on the basis of the law). Data processing takes place on the basis of your consent, which will be revoked at any time with effect for the future. The revocation has no impact on the processing carried out until the consent was revoked.
If you revoke your consent, we will delete your customer account immediately.
Data, in particular contract data (the purchases made under the customer account), can then no longer be called up by you via the account, so that we recommend that you save or print out this data on a data carrier before revoking or deleting the customer account.
Duration of the storage
Your data will be deleted after the storage purpose is reached. However, this does not apply if we are obliged to keep your data on the basis of commercial and tax requirements. These data are your address, payment and order data.
In addition, if there is a reasonable interest, there is the possibility that we save the data until the expiry of civil statute periods in order to be able to assert any claims for civil law.
In any case, we limit the processing of your data after two years. This means that your data is only used to comply with the legal obligations or to defend legitimate or, if necessary, to defend unauthorized civil law claims.
If you have set up a customer account with us, we save your data stored there at least until you delete the customer account or you send us the revocation to the consent of the data.
In addition, if necessary, there is only the scope described above.
We use on our website that personal data can be entered (in particular ordering process, logging into the customer account, entry for our newsletter), the encryption technology TLS (Transport Layer Security). This is a protocol for encryption of data transmissions to prevent the unauthorized access of third parties to your personal data, in particular your banking or financial data. You can recognize the encryption by the name "https: //".
On our website we use the Google Analytics web analytics service of the Google Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043 USA.
Function
The web analysis service Google Analytics collects and collects data about the usage behavior of visitors to our websites and evaluates them.
In order to be able to carry out the web analysis, Google Analytics cookies are saved from your visit to our website on the device you use.
With each calling one of our websites (whether the main or subpages) on which the analysis service was integrated, the length of stay on our individual websites, the sub-pages of our online appearance you visited, the frequency of calling our respective pages, the origin side (referrer), from which you have accessed our website (i.e. the place from which you have accessed on our website) Access time and the IP address of the device you use collected and saved.
The data collected is evaluated by Google Analytics and the results are made available to us as part of an online report.
The purpose and legal basis
for the purpose of using Google Analytics on our website is the analysis of the flow of visitors, the origin of the visitors, the number of clicks on our website.
We use this information to optimize our websites and for the cost-benefit analysis of the advertising material used by us.
The analyzes therefore enable us to adapt our offers to our offers and make it more interesting for users.
We have a legitimate interest in the use of the web analysis service (Article 6 (1) lit. f GDPR), which is to constantly improve our websites and to adapt to changed situations (in particular changed user behavior and interests) in order to remain competitive and to be able to present our offer optimally on the market. In addition, we have a legitimate interest in optimizing our advertising and thus exploiting the advertising budget in the best possible way.
IP-anonymization and passing on of personal data
collected for web analysis, including your IP address, are usually transferred to a Google server in the USA.
We use the IP address anonymization on our website (both on our main page and on the subpages) by expanding "_GAT_ANONYMIPIP". This additional function reduces Google's IP addresses raised before forwarding to the USA within the member states of the European Union or in a member state of the Agreement on the European Economic Area. A personal reference cannot be made by cutting the IP address.
In exceptional cases, it can happen that the IP address is transferred to the USA unabridged and shortened there. For this special case, Google Inc. has subject itself to the EU-US Privacy Shield, which you can see at the following link: https://www.privacyshield.gov/eu-us-framework .
The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.
Preventing data acquisition
The recording of your data related to the visit of our website (including your IP address) With the cookie used for this purpose, you can prevent you from downloading and installing the browser-plug-in available under the following link:
https://tools.google.com/dlpage/gaoptout/
In addition, you can prevent the storage of cookies in the settings of the browser software you use. In this context, we would like to point out that you may not be able to fully use all functions of our website.
Furthermore, it is possible to prevent Google Analytics from being recorded by setting an opt-out cookie under the following link [Google_analytics_optout] [/Google_analytics_optout], which prevents your data from being recorded:
Google Analytics Deactivate
that this cookie is also deleted when you delete cookies and therefore after one Deletion of cookies must be renewed.
Demographic features
Google Analytics offers the "Demographic features" function, which we use on our website. The analysis protocols transmitted to us contain data such as age, gender, the interests of side visitors.
The data is obtained from interest -related advertising and visitor data from third -party providers. An assignment to a specific person is not possible.
You can deactivate the function in the Google account. In addition, there is also the possibility to prevent use by using the opt-out cookie with "preventing data acquisition".
Order data processing
in accordance with the European and German legal provisions and the requirements of the German data protection authorities, we have concluded a contract for order data processing with Google. As part of the order data processing, we also make sure that the data protection requirements are met and complied with.
Storage duration
data stored by Google at the user and result level are automatically deleted or anonymized after 14 months.
This applies to data that are linked to cookies, usage recognitions (e.g. user ID) and advertising IDS (e.g. DoubleClick-Cookies, Android advertising ID, IDFA [Apple ID for advertisers]).
You can read more details at the following link:
https://support.google.com/analytics/answer/7667196?hl=de .
We integrated YouTube videos on some pages of our website. These videos can be played directly on our website and saved on the page https://youtube.com .
The website www.youtube.com is operated by the YouTube llc., 901 Cherry Ave., San Bruno, CA 94066, USA, a subsidiary of Google Inc, which is also represented by this.
Provision in the extended data protection mode
The YouTube videos shown via our pages are all integrated via the function "Extended data protection mode". This means that you do not save any data as long as you do not watch the video embedded by us. Check out a video or start looking at youtube, among other things, your IP address, date and time of the video, content of the video, content of the video, access status, the data transfer quantity, the website, from which the query takes place, your browser, as well as its version and language, the operating system you are used and its surface, the unambiguous sequence (the consequence, with which a manufacturer with a manufacturer, with a manufacturer, with which a manufacturer is and on the basis of which the device can be clearly identified), the hardware used, the referrer URL sent and processed there. In addition, YouTube is aware that you watched the video in question.
Further information on the collection and processing of data when accessing or contradicting YouTube videos can be found at https://policies.google.com/privacy?hl=de&gl=de .
If you are registered with the device you use at the time of selecting or looking at the video on YouTube or in your Google account, the data collected will be directly assigned to your account. If you want to avoid this, you must log out of your YouTube or Google account before looking at the video.
Storage and use of data by YouTube
regardless of whether you are registered with your YouTube or Google account, YouTube or Google can save your data as part of user profiles. This data storage takes place by setting cookies. These are used by YouTube or Google for the purposes of market research and (needs or interests) advertising, but also to design their own websites. There is also the possibility to understand the users of the YouTube or Google networks and determine which videos you looked at on our site or which of our pages you visited.
You must exercise the right to object to you to create user profiles, if necessary, to YouTube.
You can find more information on the purpose and scope of the data collection by YouTube or Google at the link above.
Further information on YouTube can be found at https://www.youtube.com/t/terms?preview=20190122 or at https://policies.google.com/privacy?hl=de&gl=de .
Our interest in the use of YouTube
is the use of YouTube videos in order to make our websites more interesting and diverse for users or visitors to our pages. We endeavor to create the content and the performance of our content varied in order to continue to draw traffic on our websites and to attract other interested parties. This lies a legitimate interest (Article 6 (1) lit.f GDPR) of each website operator.
Processing of personal data by YouTube or Google in the USA
YouTube
Functions of the Instagram service are integrated on this website. These functions are offered by the Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.
If the social media element is active, a direct connection is established between your end device and the Instagram server. This gives Instagram information about visiting this website through you.
If you are logged into your Instagram account, you can link the content of this website with your Instagram profile by clicking the Instagram button. This allows Instagram to assign visiting this website to your user account. We would like to point out that as providers of the pages we receive no knowledge of the content of the transmitted data and its use by Instagram.
This service is used on the basis of your consent in accordance with Art. 6 Para. 1 Lit. a GDPR and §25 Paragraph 1 TDDDG. The consent can be revoked at any time.
Insofar as we and the Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland jointly responsible for this data processing are responsible for this data processing with the help of the tools described here (Art. 26 GDPR). Common responsibility is limited exclusively to the recording of the data and its transfer to Facebook or Instagram. The processing by Facebook or Instagram after the forwarding is not part of the common responsibility.
The obligations incumbent on us together were recorded in an agreement on joint processing. The wording of the agreement can be found at:
https://www.facebook.com/legal/controller_addendum . According to this agreement, we are responsible for the granting of data protection information when using the Facebook or Instagram tool and for data protection law secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook or Instagram products. You can assert directly on Facebook If you assert the rights of concerns to us, we are obliged to forward them to Facebook.
Data transfer to the USA is based on the standard contract clauses of the EU Commission. You can find details here:
https://www.facebook.com/leu_data_transfer_addendum ,
https://privacycenter.instagram.com/policy/ and
https://de-de.facebook.com/help/569466033381 .
For more information, see the data protection declaration of Instagram:
https://privacycenter.instagram.com/policy/ .
The company has certification according to the "EU-US-US-DATA privacy framework" (DPF). The DPF is an agreement between the European Union and the United States, which is intended to ensure compliance with European data protection standards for data processing in the United States. Every company certified according to the DPF undertakes to comply with these data protection standards. You can find more information about this from the provider at the following link:
https://www.datapaprivacyframework.gov/participant/4452 .
On our website Google Maps from Google Inc. We use the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) for all Google services. With Google Maps we can show you locations better and thus adapt our service to your needs. By using Google Maps, data is transferred to Google and stored on the Google servers.
Why do we use Google Maps on our website?
By integrating Google Maps, we can provide you with the most important information about various locations. The directions always show you the best or fastest way to us. You can call up the journey for routes by car, by public transport, on foot or by bike. For us, the provision of Google Maps is part of our customer service.
What data is stored by Google Maps?
In order for Google Maps to be able to offer its service entirely, the company must include and store data from you. These include the search terms, your IP address and also the width or length coordinates. Use the Route Planner Function The Getting Beginning Cress is also saved. However, this data storage happens on the Google Maps website. We can only inform you about it, but we cannot influence it. Since we have integrated Google Maps into our website, Google puts at least one cookie (name: NID) in your browser. You can find more about cookies at: 5. Cookies.
Where are the data saved?
The Google servers are in data centers all over the world. However, most servers are in America. For this reason, your data will also be stored in the USA. Here you can read exactly where the Google calculation centers are
Google stores some data for a specified period. With other data, Google only offers the option of deleting it manually. The company also anonymizes information (such as advertising data) in server protocols by deleting part of the IP address and cookie information after 9 or 18 months.
How can I delete my data or prevent data storage?
With the automatic extinguishing function of location and activity data introduced in 2019, information on the location determination and web/app activity-depending on your decision-is stored either 3 or 18 months and then deleted. In addition, this data can also be deleted manually from the course via the Google account. If you want to completely prevent your location, you have to pause the "Web and app activity" section in the Google account. Click "Data and Personalization" and then on the "Activity setting" option. Here you can switch the activities on or off.
Legal basis
If you have agreed that Google Maps may be used, the legal basis of the relevant data processing is this consent. According to Art. 6 Para. 1 Lit. a GDPR (consent), this consent represents the legal basis for the processing of personal data, as can be found in the collection by Google Maps.
From our side there is also a legitimate interest in using Google Maps to optimize our online service. The corresponding legal basis is Art. 6 Para. 1 lit. f GDPR (legitimate interests). We only use Google Maps if you have given consent.
Google also processes data from you in the USA. Google is an active participant of the EU-US Data Privacy Framework, which regulates the correct and safe data transfer of personal data by EU citizens to the USA. You can find more information on this at: https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en .
Google also uses so -called standard contract clauses (= Art. 46. Para. 2 and 3 GDPR). Standard contract clauses (Standard Contractual Clauses-SCC) are sample templates provided by the EU Commission and are intended to ensure that your data also meets European data protection standards if these are handed down and saved in third countries (such as in the USA). Through the EU-US Data Privacy Framework and the standard contract clauses, Google undertakes to comply with the European data protection level when processing its relevant data, even if the data is stored in the USA. These clauses are based on a implementation decision of the EU Commission.
If you want to learn more about Google's data processing, we recommend the company's in -house data protection declaration at: https://policies.google.com/privacy?hl=de .
We offer our customers the opportunity to pay under the online payment service provider PayPal. In Europe, PayPal is operated by PayPal (Europe) S.à Rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (PayPal).
With PayPal you can handle payments via the so-called "PayPal" accounts. In contrast to other payment service providers, no account numbers are awarded at PayPal, rather the account management is carried out via the email address stored at PayPal. The establishment of a PayPal account is not necessary for certain payments, the details can be found on the PayPal website and at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full .
In addition to the service to guide or receive payments to third parties, PayPal also offers a buyer protection service under certain conditions. Information on this can be found at https://www.paypal.com/de/webapps/mpp/ua/buyerprotection-full .
It is therefore possible to pay the goods/services acquired from us using PayPal. To do this, select PayPal as a payment option in the PayPal ordering process. As a result, it is necessary to log in at PayPal or register as a guest if this option is available.
Delivering of data to PayPal for the purpose of contract processing
In order to handle the payment via PayPal, it is necessary to forward personal data to PayPal. These are regularly your first and surname, your address, your address, your telephone and/or mobile phone number, your email address, as well as other data related to the order and are required for payment processing, such as information about the invoice number.
When it comes to "purchase on account", in order to ensure a smooth process, your name, address and your email address, the goods / services you have acquired, the amount due and other relevant data to PayPal, which then appear as a precedent data in the application mask, can still be changed by you.
We have a legitimate interest in passing on the data to PayPal for the purpose of fulfilling the contract or processing the contract. In addition, it serves fraud prevention.
Data that we receive from PayPal
tells us your personal data if they are necessary to carry out the transaction. These are, for example, first and last name, address and email address.
In addition, we will receive personal data from PayPal from PayPal, which we need to clarify conflicts (e.g. as part of PayPal buyer protection) or for the examination and prevention of fraud. In particular, this is a name, address, email and a list of the items ordered.
We also receive anonymous data and performance analyzes from PayPal, which help us to better understand the use of PayPal services and to increase the satisfaction of our customers.
Delivering personal data by PayPal to third parties.
It is possible for PayPal to pass on your personal data to third parties. For example, your data can be passed on, for example, for the credit check to information and data processors for the purpose of reference for credit exams and for fraud prevention.
You can find more information on dealing with personal data by PayPal at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_de . You can view information on credit check through PayPal at the following link https://www.paypal.com/de/webapps/mpp/ua/creditchk?locale.x=de_de .
Revocidation
You have the right to cancel your consent regarding the handling of your personal data by PayPal at any time. The revocation has no impact on the processing that has taken place in the past until the revocation. In addition, the revocation is not possible with regard to the processing of the personal data that is essential for the implementation of the contract, i.e. to handle the payment by PayPal.
We offer the option of handling the payment process via the payment service provider Stripe, ℅ Legal Process, 510, Townsend St., San Francisco, CA 94103 (Stripe). This corresponds to our legitimate interest in offering an efficient and secure payment method (Art. 6 Para. 1 lit. f GDPR). In this context, we pass on the following data to Stripe, insofar as it is necessary for the fulfillment of the contract (Art. 6 Para. 1 Lit b. GDPR).
Name of the card holder
E-Mail address
Customer
number Order number
Bank
details Credit card data
validity duration of the credit card
test number of credit card (CVC)
Date and time of the transaction
transaction sum
Name of the provider
location
The processing of the data provided under this section is neither prescribed by law nor contractually. Without the transmission of your personal data, we cannot make a payment via Stripe. It is possible for you to choose a different payment method.
Stripe takes a double role in data processing activities as a responsible and order processor. As the person responsible, Stripe uses its transmitted data to fulfill regulatory obligations. This corresponds to the legitimate interest stripes (in accordance with Art. 6 Para. 1 lit. f GDPR) and serves to carry out the contract (according to Art. 6 Para. 1 lit. b GDPR). We have no influence on this process.
Stripe acts as a processor in order to be able to complete transactions within the payment networks. As part of the order processing relationship, Stripe is only active in our instruction and was contractually obliged to comply with the data protection regulations within the meaning of Art. 28 GDPR.
Stripe has implemented compliance measures for international data transmission. These apply to all global activities in which Stripe processes personal data from natural persons in the EU. These measures are based on the EU standard contract clauses (SCCS).
Further information on contradiction and disposal options compared to Stripe can be found at: https://stripe.com/privacy-center/legal
Your data will be saved by us until the payment processing is completed. This also includes the period required for processing reimbursements, claims management and fraud prevention.
Address:
Stripe Payments Europe Limited 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland Attention : Stripe Legal
When leasing bicycle or e-bike, the respective leasing provider is the contractual partner of the end customer. The data protection declarations and terms and conditions of the respective leasing provider that are linked below (open in a new window) apply.
For your order from us, you would like to use Easycredit Ratenkauf from Teambank AG Nürnberg, Beuthener Straße 25, 90471 Nuremberg (in the following TeamBank AG). We work with TeamBank AG, which supports us to determine the likelihood of proper payment. In order to be able to carry out these risk exams, we rely on sending your customer data to Teambank AG.
To carry out the risk examination, Teambank AG also needs its consent to transmit selected data to information and other cooperation partners.
Data is only transmitted if you expressly agree to separate declarations of consent. The explanation of the consent is of course voluntary. However, please understand that you cannot use the purchase purchase without granting this consent.
We transmit data to Teambank AG if you have given your consent. These are personal details, contact details, account details and data regarding your current and previous orders.
If you grant TeamBank AG consent, creditworthiness data and risk information from information and other cooperation partners will be obtained. The creditworthiness data is information that provides information about your creditworthiness, such as: B. Information about any titled claims against you and other creditworthiness data, each insofar as use according to the relevant data protection regulations is permitted. Risk information is obtained by cooperation partners to avoid fraud cases. With the help of cookies and other tracking technologies, the cooperation partner collects and processes data to determine the end device used by the visitor to this website and other data on the use of the website.
The claims that were created when using the installment purchase will be assigned to Teambank AG as part of an ongoing factoring contract. Teambank AG processes and uses its customer data as far as this is necessary to assert and enforce the assigned claims.
You can revoke your consent at any time with effect for the future. You are also entitled to free information, correction, blocking and, if necessary, deleted your personal data. Please direct your request to the address given in the imprint.
Regarding the data stored about you at the information, you will receive the corresponding information directly from the respective information:
Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss
Schufa Holding AG, Kormoranweg 5, 65201 Wiesbaden
Infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden
The responsible body within the meaning of the Federal Data Protection Act and the Telemedia Act is Targobank AG, Postfach 21 04 53, 47026. At this address, you can also have your stored data changed at any time. The contact details of the data protection officer are:
Targobank AG
Data Protection
Postfach 21 04 53
47026 Duisburg
The data protection officer can also be reached via the general contact details of the Targobank .
Targobank uses information about you to design the customer relationship with you and also offer you other products and services. This includes using your data for the purposes of advertising and market and opinion research. As far as legally permissible, we transmit information about you within Targobank, to the service companies, credit that is commissioned by us and insofar as it is necessary to fulfill our legal and regulatory obligations.
What does the Targobank process its data (purpose of processing) and on what legal basis?
Targobank processes personal data in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG):
In order to fulfill contractual obligations (Art. 6 Para. 1 b GDPR),
the processing of data is processed to provide financial services and banking transactions as part of the implementation of our contracts with our customers or for the implementation of pre -contractual measures that are made on request. The purposes of data processing are primarily based on the specific product (e.g. leasing, rent purchase, rent, account, loan) and can include needs analyzes and advice. Further details for the data processing purposes can be found in the relevant contract documents and terms and conditions.
part of the balancing of interests (Art. 6 Para. 1 F GDPR),
Targobank processes personal data in addition to the actual fulfillment of the contract to maintain legitimate interests from us or third parties. Examples:
Consultation of and data exchange with credit agencies (e.g. Schufa) to determine credit or failure risks in the credit business,
check and optimize procedures for needs analysis for direct customer address,
advertising or market and opinion research, insofar as the use of personal data has not been objected to,
assertion of legal claims and defense in the event of legal disputes,
guarantee of IT security and the IT operations of the bank and leasing company,
prevention and clarification of criminal offenses,
measures to control and further develop services and products,
risk control in the Crédit Mutuel Alliance Fédérale and in the sub-Group of the Targobank group of companies.
Based on consent (Art. 6 Para. 1 a GDPR),
insofar as the Targobank has been granted consent to the processing of personal data for certain purposes (e.g. disclosure of data in the group, evaluating payment data for marketing purposes), the legality of this processing is given. A granted consent can be revoked at any time. This also applies to the revocation of consent declarations that were granted to Targobank before the GDPR, i.e. before May 25, 2018. The revocation of consent does not affect the legality of the data processed up to the revocation.
On the basis of legal requirements (Art. 6 Para. 1 C GDPR) or in the public interest (Art. 6 Para. 1 E GDPR),
TARGOBANK is also subject to various legal obligations as a financial services institute/bank, i.e. legal requirements (e.g. credit law, money laundry law, securities trading law, tax law) (e.g. the European central bank, European bank Banking supervision, the Deutsche Bundesbank and the Federal Financial Supervisory Authority). The purposes of processing include the credit check, identity and age test, fraud and money laundering prevention, the fulfillment of tax law control and reporting requirements as well as the evaluation and control of risks in the bank and in the Crédit Mutuel Alliance Fédéral and in the sub-Group of the Targobank group of companies.
Our website uses Google AdWords. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States.
AdWords is an online advertising program. As part of the online advertising program, we work with conversion tracking. After clicking on a display connected by Google, a cookie for conversion tracking is set. Cookies are small text files that your web browser stores on your device. After 30 days, Google AdWords cookies lose their validity and do not serve the personal identification of users. Google and we can tell from the cookie that they clicked on an advertisement and were forwarded to our website.
Every Google AdWords customer receives a different cookie. The cookies cannot be traced through AdWords customers' websites. Conversion cookies create conversion statistics for AdWords customers who use conversion tracking. AdWords customers learn how many users clicked on their ad and were forwarded on pages with conversion tracking tag. However, AdWords customers do not receive any information that enables users' personal identification. If you do not want to take part in tracking, you can object to use. Here the conversion cookie must be deactivated in the user settings of the browser. So there is no admission to the conversion tracking statistics.
The storage of “conversion cookies” is based on Art. 6 Para. 1 lit. f GDPR. As website operator, we have a legitimate interest in analyzing user behavior in order to optimize our website and our advertising.
Details of Google AdWords and Google Conversion-Tracking can be found in Google's data protection regulations: https://www.google.de/policies/privacy/ and https://business.safety.google/privacy/
With a modern web browser you can monitor, restrict or prevent the setting of cookies. Deactivation of cookies can result in a limited functionality of our website.
Occasionally, Multicycle Bahrrad-Handels GmbH & Co. KG organizes competitions and actions in which customers and interested parties can take part. We would like to inform you about the processing of your personal data in connection with these competitions and promotions in accordance with Art 13 GDPR.
21.1 Scope of the processing of personal data
When participating in a competition or an action, we process the data and information you provide in the registration form. This includes the data required for participation, such as
21.2 Purpose of the processing of personal data
Your personal data is processed for the purpose of processing the competition or the campaign, in particular to determine and notify the winners.
For the purpose of sending and delivery of profits, we can subsequently collect and process further data, e.g. your postal address.
21.3 Legal basis for processing
The legal basis for the processing is the fulfillment of the debt relationship existing by participating in the competition (Art. 6 Para. 1 Sentence 1 lit. b GDPR)
21.4 Opportunity option
You can object to the processing of your data at any time. To do this, send a message to datenschutz@ols25.multicycle.de or one of the contact addresses given above.
We would like to point out that in the event of an objection, further participation in the competition or the action is excluded.
21.5 Data deletion and storage duration
The processed data will be deleted after the end or expiry of the competition or the action and sending of the profits.
If a participant has consented to the sending of information about the products and services of Multicycle Bahrrad-Handels GmbH & Co. KG when registering, the data and information comprised by this consent will be further processed in accordance with the legal provisions.
For warranty/ guarantee cases, we reserve the right to save data from our e-bike locally and to transmit it to the e-bike system manufacturer if necessary.
For service activities on your e-bike, we reserve the same way in front of the service report in the Flow app. ”
We use artificial intelligence (AI) to offer our website in other languages other than German. The translations can therefore have errors. Our contractual language is decisive for our offer: German.
We reserve the right to adapt this data protection notice so that it always meets the current legal requirements or to implement changes in our services in this data protection note. The new data protection note then applies to your renewed visit.
Our online shop team is there for you Monday to Thursday from 8 a.m. to 4 p.m. and on Fridays from 8 a.m. to 2 p.m. Just send us an email to versand@multicycle.de . We will be happy to call you back if you tell us your number.
