Discipline policy (statutory information and instruction obligations)

If you are consumers within the meaning of § 13 BGB, you have the following in distance contracts

A) Right of withdrawal

You have the right to revoke this contract declaration within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named, who is not the carrier, have taken possession of the last goods. In order to exercise your right of cancellation, you must inform us (Multicycle Bahrrad-Handels GmbH & Co. KG-Central Administration/Shipping, Am Riedbach 15, 87499 Wildpoldsried) by means of a clear statement (e.g. a letter sent by post, fax or E.-Mail) about your decision to cancel this contract. You can use the attached sample cancellation form for this, but this is not prescribed. To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of withdrawal before the cancellation period expires.

B) Coincidence consequences

If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you have chosen a different type of delivery than the cheapest standard delivery we offered) immediately and at the latest within fourteen days from the day on which the notification of this contract has been received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.

send or hand over
Multicycle online shop
Industrieallee 4A
95615 Marktredwitz at the latest within fourteen days from the day on which you inform us of the revocation of this contract The deadline is preserved if you send the goods before the deadline of fourteen days.

You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.

If the return show is bicycles, we have them collected them at your expense via the return ticket. The customer must organize the return of other goods at their own expense.

C) Cancellation form

If you want to revoke the contract, please fill out this form and send it back. The right of withdrawal only affects bikes purchased online according to the distance sales law.
To
Multicycle GmbH & Co. KG
- central administration/shipping -
Am Riedbach 15
87499 Wildpoldsried
Germany

Email: versand@multicycle.de

Hereby revoked (s) I/we (*) the contract concluded by me/us (*) to buy the following goods (*)/the provision of the following service (*)
________________________________________________________________
________________________________________________________________

Order on (*) _____________ /receive on (*) __________________

Name of the consumer (s):
_______________________________________________________________

Address of the consumer (s):
_______________________________________________
Signature of the consumer (S) (only if the notification on paper)

:
________________________________________ _____________________________________________
INCREATED PRESSION
FOR THE PRINTSVERSION here.

D) Special information on the purchase of financing

If you finance this contract through a loan and cancel it later, you are no longer bound to the loan contract, provided that both contracts form an economic unit. This can be assumed in particular if we are your lender at the same time or if your lender uses the financing of our participation.
If we have already received the loan if the revocation is effective or when the goods are returned, your lender will enter our rights and obligations from the financed contract in relation to the legal consequences of the revocation or return.
The latter does not apply if the present contract is the subject of the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).
If you want to avoid a contractual commitment as much as possible, make use of your right of withdrawal and also revoke the loan contract if you are also entitled to a right of withdrawal.

E) Exceptions right of withdrawal

The right of withdrawal does not exist in the case of remote sales contracts for the delivery of goods

... which are not prefabricated and are made according to customer specifications.
... which are clearly tailored to personal needs.
... which were inseparable from other goods due to their nature and are therefore not suitable for a return.
... which can quickly spoil or whose expiry date would be exceeded.
... which were sealed for reasons of health protection or hygiene, their seals were removed after delivery and are therefore not suitable for a return.
for the delivery of audio or video recordings or of software, provided that the supplied data carriers have been sealed by the consumer.
To deliver newspapers, magazines and illustrated, unless the consumer made his contract declaration by phone.

End of the cancellation policy

This content was automatically translated. Some parts may not be 100 % correct.

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