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Shipping and delivery information

For bicycles, except for cargo bikes, we charge EUR 19.90 shipping costs up to an order value of 1,999 euros. In addition, we send free house within Germany.

In the case of cargo bikes, shipping costs are always calculated.
Shipping costs are calculated individually for each wheel.

Our shipping costs for accessories are 3.95 euros. From an order value of 50 euros, we deliver freely house.

If accessories and bicycles are ordered together, only the shipping costs for the bike are incurred.

Shipping outside of Germany

We send to the following countries:

  • Austria
  • Belgium
  • Croatia
  • Czech Republic
  • Denmark
  • France
  • Hungary
  • Italy
  • Netherlands
  • Poland
  • Slovakia
  • Slovenia

The shipping costs to these countries are € 49.95 per bike.

Availability

Please note that our mail order business is handled exclusively via our branch in Marktredwitz. The articles shown and offered under the item “Buy online” are exclusively at our Marktredwitzer location, which also includes our shipping logistics.
Products that are in stock in the other branches cannot be ordered, but can be bought on site.

New customer registration / user account

If you click on the right top of the cyclist, you will get to your customer account. A customer account is created when you order something from us for the first time. In your customer account you can track your order history, change invoice and delivery addresses and change your personal log-in data.

Our online shop team is there for you Monday to Thursday from 8 a.m. to 4 p.m. and on Fridays from 8 a.m. to 2 p.m. Just send us an email to  versand@multicycle.de . We will be happy to call you back if you tell us your number.

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