Do you have your main residence in Switzerland, the USA or elsewhere outside the EU? Then you can benefit from a very special price advantage: you can have the VAT taxes reimbursed and this savings invest directly in valuable accessories or the first excursion. Thanks to our partner Global Blue, this is very easy.
In order to let you get in the advantage of Tax Free, a few small requirements must be met.
• Share your home address as an billing address when shopping. Even if the delivery address is in Germany.
• After payment of the goods, you will receive the invoice and the tax free form.
• You have to fill out the tax free form: first name, name, passport number, home country, credit card or bank account for the payment.
• As soon as you go across the EU bike and accessories, let your tax free form stamp from customs (also show the invoice).
• Has everything been stamped? Then send the documents (invoice and tax free form) to Global Blue. The money immediately comes to your account or credit card.
• Always send the original bill to Global Blue, a copy is sufficient for the guarantee.
• Please also fill out the tax free forms with an email address so that questions are possible.
• Your new goods and you must have crossed the EU limit 3 months after purchasing. After that, the customs no longer stamps the tax free form.
• Don't forget the payment term, otherwise Global Blue cannot send you any money.
Here it goes straight to Global Blue.
Our online shop team is there for you Monday to Thursday from 8 a.m. to 4 p.m. and on Fridays from 8 a.m. to 2 p.m. Just send us an email to versand@multicycle.de . We will be happy to call you back if you tell us your number.
